About Luckymate
Luckymate is a UK-facing online casino and sportsbook that launched in 2025 under a UK Gambling Commission licence. This independent review explains who operates it, how it is regulated, and how to reach support — so you can verify the facts before you deposit a penny.
Company Background
Luckymate launched in 2025 and is operated by Anakatech Interactive Limited, a company registered in Malta under company number 61918. The brand targets United Kingdom players with both casino games and a sportsbook, and it runs mobile-first — there is no native app, so play happens on the mobile-optimised website.
The operator positions itself around a straightforward offer: a broad game library covering slots, live casino, roulette, blackjack, baccarat and poker, supplied by studios including Pragmatic Play, Evolution, Playtech Live, Blueprint Gaming, Games Global, Eyecon, Inspired Gaming and Play’n GO. The flagship slot is Big Bass Splash from Pragmatic Play, which also carries the welcome offer.
For the full breakdown of the site itself, see the main page: Luckymate.
Licensing and Regulation
Luckymate holds a UK Gambling Commission licence under account number 48789. That is the licence that matters for players in United Kingdom — it means the operator is legally permitted to offer real-money gambling to UK customers and must follow UKGC rules on fairness, fund handling and advertising.
Check the licence yourself on the UKGC public register before signing up. The register confirms the operator name (Anakatech Interactive Limited) and the licence status. This takes two minutes and is the single most useful verification step available to you.
UKGC oversight also means:
- Games must use certified random number generators.
- Terms and bonus conditions must be stated clearly.
- Players must be 18 or over, with identity checks enforced.
- Disputes can be escalated through an approved alternative dispute resolution service.
Contact Information
Luckymate offers three support routes: live chat, a contact form on the website, and email at support@luckymate.co.uk. Live chat runs 8am–11pm Monday to Friday and 10am–10pm on Saturday and Sunday — there is no round-the-clock chat, so email is the fallback outside those hours.
Practical advice: use live chat for account and payment queries during opening hours, and email for anything that needs a paper trail, such as verification document follow-ups. The operator is registered in Malta (Anakatech Interactive Limited, company number 61918), while the licence covering UK play is held with the UK Gambling Commission, account 48789.
Our Commitment to Players
The operator documents a clear set of player protections. KYC verification is required before the first withdrawal, and the documents accepted are specific:
- Proof of ID: passport, birth certificate, driving licence or ID card
- Proof of payment method: image of debit card (front and back) or eWallet login
- Proof of address: utility bill or bank statement dated within the last 3 months
- Selfie for identity confirmation
Verification should not take more than a couple of days. Once it is complete, the Cash-out Policy states withdrawals are processed as quickly as possible — usually within the same business day, and in some cases no later than 3 business days — with no fees charged by the casino. The minimum withdrawal is £10, there is no maximum withdrawal limit, and requests totalling over £1,000 may trigger additional verification.
On the payments side, UK players can deposit from £10 using Visa Debit, Mastercard Debit, Apple Pay, Google Pay, Skrill, Neteller, PaySafeCard, Trustly and Bank Transfer. Note that PaySafeCard is deposits only.
Responsible gambling tools include deposit limits, session reminders, reality checks, time-outs, self-exclusion and integration with GAMSTOP, the national self-exclusion scheme. Use them proactively: Luckymate responsible gambling.
Frequently Asked Questions about Luckymate
Is Luckymate legal in United Kingdom?
Yes. Luckymate operates under a UK Gambling Commission licence, account number 48789, held by Anakatech Interactive Limited. That licence authorises real-money casino and sportsbook play for UK customers aged 18 and over. You can confirm the licence status on the UKGC public register before registering.
How do I create a Luckymate account?
Register on the mobile-optimised website — there is no native app. Provide your personal details, confirm you are 18 or over, and set your login credentials. Before your first withdrawal, complete KYC by uploading proof of ID, proof of address dated within the last 3 months, proof of payment method and a selfie.
What payment methods does Luckymate support in United Kingdom?
Supported methods include Visa Debit, Mastercard Debit, Apple Pay, Google Pay, Skrill, Neteller, PaySafeCard, Trustly and Bank Transfer. The minimum deposit is £10 and the minimum withdrawal is £10, with no maximum withdrawal limit and no casino fees. PaySafeCard works for deposits only.
How do I claim the Luckymate welcome bonus?
Deposit at least £10 using Visa debit, Mastercard debit, Apple Pay or Google Pay, enter promo code MATE50, and stake £10 on slots. You then receive 50 bonus spins on Big Bass Splash at £0.10 per spin. Wagering is x1, max cashout is £100, and spins expire 24 hours after crediting. T&Cs apply.
Everything above is verifiable on the operator’s own site and the UKGC register. If the licence, payments and welcome offer match what you want, the next step is to visit the casino directly.